Total channel inquiries
388 +12.4%vs previous month
Good morning, Director.
Here is where inquiry handling and acquisition spend need attention.
Sep 1 – Sep 30, 2026
Probable patients
341 +8.7%47 cross-channel links
Median human response
24m +6m slowerAutomation excluded
Unanswered after 24h
47 12.1%of qualifying inquiries
First human response
Median minutes · automated acknowledgements excluded
Your clinic Benchmark
Acquisition spend at risk
Verified attribution only
₩12.4MTotal finalized spend31%Linked to failed inquiries
Diagnostic estimate based on verified cost per inquiry. This is not confirmed lost treatment revenue.
Channel performance
Separate inquiry counts across connected sources
ChannelInquiriesMedian responseUnanswered 24hCollection
WhatsApp14812m7Live
Instagram9628m11Live
Website731h 14m16Live
WeChat422h 08m9Partial
Email2946m4Live
Inquiries requiring audit
Critical or unanswered records · pseudonymous view
InquirySourceOpenedWaitingAttributionState
INQ-9F2AWebsiteToday, 02:149h 32mDubai · Skin packageCritical
INQ-18C4InstagramYesterday, 21:0814h 38mIndia · RhinoplastyCritical
INQ-77D1WeChatYesterday, 07:42>24hUnattributedUnanswered
INQ-02B8WhatsAppSep 4, 18:21>24hUAE · VIP careUnanswered